# Accessibility at Koi CBD: How We Support All Users

Updated: September 2023.

## General

Koi CBD strives to ensure that its services are accessible to people with disabilities. Koi CBD has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

## Accessibility on KoiCBD.com

KoiCBD.com makes available the [UserWay Website Accessibility Widget](https://userway.org/ "Free Website Accessibility Widget") that is powered by a dedicated accessibility server. The software allows KoiCBD.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

## Enabling the Accessibility Menu

The KoiCBD.com accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

## Disclaimer

Koi CBD continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan KoiCBD.com with UserWay's [Accessibility Scanner](https://userway.org/scanner "Free Website Accessibility Scanner") to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on KoiCBD.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

## Here For You

If you are experiencing difficulty with any content on KoiCBD.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

## Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Koi CBD Customer Support as follows:

Email: [admin@koicbd.com](mailto:admin@koicbd.com)

## Get 15% off Your First Order

## Get 15% off Your First Order

- [Facebook - opens in a new tab](https://www.facebook.com/KOICBD)
- [Twitter - opens in a new tab](https://x.com/koicbd)
- [Instagram - opens in a new tab](https://www.instagram.com/koicbdlife/)
- [Linkedin - opens in a new tab](https://www.linkedin.com/company/koi-cbd/)
- [YouTube - opens in a new tab](https://www.youtube.com/channel/UCe8IzqpmK6p-kpeHndvXGuQ)
- [TikTok - opens in a new tab](https://www.tiktok.com/@koicbd)

### Products

- [Shop All](/content/collections/shop-all/index.html)
- [Delta 8 THC](/content/collections/delta-8/index.html)
- [Delta 9 THC](/content/collections/cannabinoids-delta-9/index.html)
- [THC-A](/content/collections/thca/index.html)
- [THC-P](/content/collections/cannabinoids-thc-p/index.html)
- [CBD](/content/collections/cbd/index.html)
- [CBN](/content/collections/cannabinoids-cbn/index.html)
- [CBG](/content/collections/cannabinoids-cbg/index.html)
- [Mushrooms](/content/collections/mushroom-products/index.html)
- [Best Sellers](/content/collections/best-sellers/index.html)
- [New Releases](/content/collections/koi-featured-new-releases/index.html)

### Learn

- [What is CBD?](/content/blogs/koi-blog/what-is-broad-spectrum-cbd/index.html)
- [What is Delta-8?](/content/blogs/koi-blog/delta8-for-beginners/index.html)
- [How does CBD work?](/content/blogs/koi-blog/beginners-guide-to-cbd-gummies-how-to-take-cbd-gummies/index.html)
- [Is CBD safe and legal?](/content/blogs/koi-blog/beginners-guide-to-cbd-gummies-how-to-take-cbd-gummies/index.html)

### Discover

- [Rewards](/content/pages/rewards/index.html)
- [Affiliate Program](/content/pages/affiliate-program/index.html)
- [Wholesale](https://wholesale.koicbd.com/)
- [Subscribe & Save](/content/pages/subscriptions/index.html)

### About Us

- [Koi Story](/content/pages/about-us/index.html)
- [Koi Cares](/content/pages/koi-cares/index.html)
- [Lab Results](/content/pages/lab-results/index.html)
- [FAQs](/content/pages/faq/index.html)
- [Blog](/content/blogs/koi-blog/index.html)

### Support

- [Contact Us](/content/pages/contact/index.html)
- [Store Locator](/content/pages/store-locator/index.html)
- [My Account](/content/account/index.html)
- [Shipping Policy](/content/pages/koi-cbd-shipping-policy/index.html)
- [Returns Policy](/content/pages/koi-cbd-return-policy/index.html)
- [Accessibility Statement](/content/pages/accessibility-statement/index.html)

- 
- 
-

- 
- 
-

\\* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Products on this site contain a value of 0.3% THC or less.

© 2026 Koi CBD. All rights reserved.

- [Privacy Policy](/content/pages/privacy-policy/index.html) \|
- [Terms of Service](/content/pages/koi-cbd-terms-and-conditions/index.html)

- Choosing a selection results in a full page refresh.

- Opens in a new window.

Your Cart (0)

### Your cart is empty

shop.app

# shop.app is blocked

This page has been blocked by an extension

- Try disabling your extensions.

ERR\_BLOCKED\_BY\_CLIENT

Reload

This page has been blocked by an extension

koicbd.com

# koicbd.com is blocked

This page has been blocked by an extension

- Try disabling your extensions.

ERR\_BLOCKED\_BY\_CLIENT

Reload

This page has been blocked by an extension

koicbd.com

# koicbd.com is blocked

This page has been blocked by an extension

- Try disabling your extensions.

ERR\_BLOCKED\_BY\_CLIENT

Reload

This page has been blocked by an extension

koicbd.com

# koicbd.com is blocked

This page has been blocked by an extension

- Try disabling your extensions.

ERR\_BLOCKED\_BY\_CLIENT

Reload

This page has been blocked by an extension

koicbd.com

# koicbd.com is blocked

This page has been blocked by an extension

- Try disabling your extensions.

ERR\_BLOCKED\_BY\_CLIENT

Reload

This page has been blocked by an extension

koicbd.com

# koicbd.com is blocked

This page has been blocked by an extension

- Try disabling your extensions.

ERR\_BLOCKED\_BY\_CLIENT

Reload

This page has been blocked by an extension

Gorgias Shopper Engagement

Gorgias Floating ChatGorgias Floating Chat

Gorgias live chat messengerGorgias Live Chat
